At Promoti, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we manage your Personal Information in accordance with the highest standards of privacy protection.

We adhere to the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988 (Cth), which govern the collection, use, disclosure, storage, and disposal of Personal Information. To obtain a copy of the Australian Privacy Principles, visit the website of The Office of the Australian Information Commissioner at www.oaic.gov.au.

Personal Information and Its Collection

Personal Information refers to any information or opinion that identifies an individual. We may collect Personal Information such as names, addresses, email addresses, and phone numbers through various channels including correspondence, telephone, email, website forms, and publicly available sources.

We collect your Personal Information for the primary purpose of providing our services to you, delivering information to our clients, and for marketing purposes. You have the option to unsubscribe from our mailing/marketing lists at any time by updating your subscription preferences.

Sensitive Information

We recognise the sensitivity of certain information and handle it with the utmost care. Sensitive information, as defined by the Privacy Act, includes details about an individual’s racial or ethnic origin, political opinions, religious beliefs, criminal record, or health information. We only use sensitive information for the purpose for which it was obtained or with your consent.

Third Parties

While we primarily collect Personal Information directly from you, there may be instances where we receive information from third parties. We take reasonable steps to ensure you are aware of any information provided to us by third parties.

Disclosure of Personal Information

Your Personal Information may be disclosed to third parties with your consent or as required by law.

Security of Personal Information

We employ stringent security measures to protect your Personal Information from unauthorised access, misuse, loss, or disclosure.

Access to Your Personal Information

You have the right to access and update the Personal Information we hold about you. If you wish to access your information or make corrections, please contact us in writing. We may request identification to ensure the security of your information.

Maintaining the Quality of Your Personal Information

We strive to keep your Personal Information accurate, complete, and up-to-date. Please inform us promptly if you believe any information we hold about you requires correction or updating.

Policy Updates

This Privacy Policy may be subject to periodic updates, and the latest version will be available on our website.

Privacy Policy Complaints and Enquiries

If you have any questions, concerns, or complaints regarding our Privacy Policy, please contact us via the Contact Us form on our website or at hello@promoti.com.au.